Shipping medicine to a family member abroad is often urgent and always sensitive. It's possible in many cases — but it is one of the most tightly regulated shipments, and the rules are set by the destination country, not by India.
Start with the destination's rules
Every country controls medicine imports differently. Some allow personal-use quantities with a prescription; others restrict or ban specific drugs entirely. Before anything else, we check whether your medicine can legally enter the destination country and in what quantity.
What you'll typically need
- A valid prescription from a registered doctor, matching the patient and medicine
- Original packaging with clear labelling and, ideally, the leaflet
- A doctor's note or covering letter for larger or ongoing quantities
- An honest declaration describing the contents as medicine
Personal use, not commercial supply
Most countries that permit medicine imports do so for personal use in reasonable quantities. Shipping large volumes can be treated as commercial import, which triggers licensing requirements. Keep quantities sensible and documented.
Commonly restricted categories
Controlled substances, narcotics, certain painkillers, injectables and temperature-sensitive biologics are frequently restricted or require special handling and permits. If your medicine falls into these categories, tell us — some simply cannot be couriered.
Packing medicines safely
- 1Keep medicines in original packaging so contents are verifiable.
- 2Protect from heat and moisture; some medicines degrade in transit.
- 3Cushion glass or liquid items carefully.
- 4Include the prescription in a clear pouch with the shipment.
Speed and handling
Because medicine shipments are often needed quickly and can be temperature-sensitive, we prioritise faster networks and, where relevant, routes that minimise time in transit.
We advise before we book
Given the regulations, we never simply "ship and hope." Tell us the medicine, the quantity and the destination, and we'll confirm eligibility, list the documents you need and book a compliant route — or tell you honestly if it can't be sent.
