Question 1

What is Courier Bazaar?

Accepted Answer

Courier Bazaar is a courier booking service. We are not a logistics company and we do not own aircraft or delivery vehicles — instead we book your shipments through trusted global courier networks and coordinate the whole journey for you, so you get the best-fit route without the legwork.

Question 2

Which countries do you ship to?

Accepted Answer

We book shipments to more than 220 countries and territories worldwide. Our pricing page highlights 28 of the most popular destinations, but if your country isn't listed, simply request a quote and we'll arrange it.

Question 3

Do you deliver within India too?

Accepted Answer

Yes. Our domestic courier service covers every state and pincode across India, ideal for documents, e-commerce parcels and personal shipments.

Question 4

How do I book a shipment?

Accepted Answer

Fill in the contact or quote form with your destination, weight and item details. Our team responds with an indicative price and the best courier option, then arranges door pickup once you confirm.

Question 5

Do you offer door pickup?

Accepted Answer

Yes. We collect your shipment from your home or office at a time that suits you — no need to visit a counter or drop-off point.

Question 6

How is courier pricing calculated?

Accepted Answer

Pricing depends on destination, actual weight, volumetric (dimensional) weight, the service level you choose and any applicable fuel surcharge or customs charges. We always quote the higher of actual and volumetric weight.

Question 7

What is volumetric weight?

Accepted Answer

Volumetric weight reflects how much space a parcel occupies rather than how heavy it is. It's typically calculated as length × width × height (in cm) ÷ 5000. Couriers charge on whichever is greater — actual or volumetric weight.

Question 8

Are the prices on your website final?

Accepted Answer

The prices shown are indicative estimates to help you plan. Final pricing is confirmed on your quote and may vary with fuel surcharge, volumetric weight, customs regulations and partner updates.

Question 9

Do you offer discounts for regular or bulk shipping?

Accepted Answer

Yes. Businesses and frequent shippers can access volume rates and managed shipping programmes. Get in touch to set up an account.

Question 10

Are customs duties included in the price?

Accepted Answer

No. Import duties and taxes are set by the destination country and are usually payable by the receiver. We'll flag likely charges where we can so there are no surprises.

Question 11

What payment methods do you accept?

Accepted Answer

We accept common digital payment methods including UPI, bank transfer and cards. Payment details are shared when you confirm your booking.

Question 12

Can I send food items abroad?

Accepted Answer

In many cases yes — homemade and packaged food can be sent where the destination country's customs rules allow it. Some countries have strict biosecurity rules, so we check eligibility and help you pack and declare correctly before booking.

Question 13

Can I ship medicines internationally?

Accepted Answer

Medicines can be shipped subject to the import regulations of the destination country. A prescription and correct documentation are often required, and some medicines are restricted. We advise on eligibility before booking.

Question 14

What items are prohibited?

Accepted Answer

Commonly restricted items include hazardous materials, flammable liquids, weapons, currency, precious metals, perishables to certain countries and anything illegal at origin or destination. Rules vary by country and partner — ask us if you're unsure.

Question 15

Can I send documents like certificates and visas?

Accepted Answer

Absolutely. Time-critical documents such as legal papers, certificates, contracts and visas are one of our most common shipments, handled with priority and proof of delivery.

Question 16

Can students send excess baggage abroad?

Accepted Answer

Yes. Our student shipping service is built for excess baggage, books, food and personal essentials at student-friendly rates.

Question 17

How should I pack my shipment?

Accepted Answer

Use a sturdy box, cushion contents with bubble wrap, seal seams with strong tape and label clearly. For fragile or valuable items, our professional packaging service adds an extra layer of protection.

Question 18

Is there a weight limit?

Accepted Answer

Courier parcels typically scale up to around 30 kg per piece; heavier consignments move as air or surface cargo. We'll recommend the right service for your weight.

Question 19

How long does international delivery take?

Accepted Answer

Typical door-to-door transit ranges from 2–4 days for nearby lanes like the UAE, Singapore and Sri Lanka, and 3–8 days for the USA, UK, Europe, Australia and Africa, depending on customs.

Question 20

How do I track my shipment?

Accepted Answer

Once booked, tracking is handled directly by the courier partner. You'll receive a tracking number to follow your parcel on the partner's official tracking page.

Question 21

Do you provide a tracking dashboard?

Accepted Answer

We don't run a separate tracking portal. Because your shipment moves on a partner network, tracking is most accurate on the partner's own system — we hand you the number and link.

Question 22

What happens if delivery is delayed?

Accepted Answer

Customs checks, weather and peak-season volumes can occasionally cause delays. If your shipment is running late, contact us and we'll follow up with the partner on your behalf.

Question 23

Can the receiver's address be changed after booking?

Accepted Answer

Minor corrections are often possible before the shipment reaches the destination hub. Contact us quickly and we'll request the change with the partner where feasible.

Question 24

Is my shipment insured?

Accepted Answer

Shipping insurance is available as an add-on for valuable consignments. We'll recommend cover based on your item's value and destination — just ask when requesting a quote.

Question 25

What if my parcel is damaged or lost?

Accepted Answer

Report any issue to us promptly. We'll raise a claim with the courier partner following their process; insured shipments are covered up to the declared value per the policy terms.

Question 26

How do you keep shipments secure?

Accepted Answer

We book only trusted global networks with strong tracking and handling standards, use protective packaging and provide clear documentation to reduce customs holds.

Question 27

Do you support e-commerce businesses?

Accepted Answer

Yes. We help online sellers ship domestically and internationally with recurring pickups, volume rates and consolidated billing.

Question 28

Can you handle commercial exports with invoicing?

Accepted Answer

We support commercial shipments end to end, including commercial invoices, HS-code guidance and export documentation.

Question 29

Do you offer a dedicated account manager?

Accepted Answer

Business accounts get a single point of contact to manage recurring shipments and resolve queries quickly.

Question 30

Which courier partners do you work with?

Accepted Answer

We book through trusted global courier networks including Blue Dart, DHL, FedEx and UPS, choosing the best-fit partner for each shipment's route, speed and cost.

Question 31

Are you officially partnered with these couriers?

Accepted Answer

We book shipments through these trusted networks; we don't claim any official partnership. Our value is choosing and coordinating the right network for you.

Question 32

How do you choose which courier to use?

Accepted Answer

We compare coverage, transit time, handling suitability and indicative cost for your specific destination and item, then recommend the option that fits best.

Question 33

How can I reach Courier Bazaar?

Accepted Answer

Call or WhatsApp us, email our team, or fill in the contact form. Our support is available Monday to Saturday during business hours and we respond quickly.

Question 34

Do you have a physical office?

Accepted Answer

Yes. Visit us during business hours or reach out online — details are on our contact page.

Frequently asked questions

Ready to send your parcel across the world?

Frequently asked questions

Ready to send your parcel across the world?